Monday, January 03, 2011 -- In-Car Experts (ICE) has announced that the team at Time N Sound team in Orlando, Fla. is the winner of its December Mystery Phone Shopper program with a score of 43 out of 50. Lightning Audio will be sending Time N Sound a Lightning Audio LA-S412 12-inch subwoofer as a prize in support of ICE’s program. “Thanks ICE!” said Kirit Mistry (pictured on the right) of Time N Sound in Fla., “We have been working at our phone skills every month. This tool has been a great indicator to us, allowing us to know what areas we needed to work on. What an awesome feeling to know that we have hit the mark.” “What a great way to wrap up 2010. Congrats guys,” said ICE’s Executive Director, Rob Elliott. “We have heard from so many members stating how critical they have found the ICE Mystery Shopper to be. I am proud to know that we have helped our members in their success for 2010, and plan to keep the ball rolling for 2011.”

ICE’s December Top 5 include Time n Sound, Elite Audio and Customs, International Audio, Sound Decisions and Duke's Car Stereo. To learn more about ICE, go to www.incarexpertsgroup.com or call (877) 777-4423 x705 to inquire about membership.